Slack’s automated bot is getting an upgrade into an AI workplace helper

The company envisions Slackbot as a personalized work agent for getting things done and synthesizing institutional wisdom.

Vibe Bot is an AI agent that sits on your desk

Smart whiteboard manufacturer Vibe is expanding further into hybrid work hardware with the Vibe Bot, a physical AI device ...
Business of Apps

Chatbot vs. AI agent: What’s the difference and how to make the right choice

Nearly every SaaS product is either integrating AI or planning to do so. However, the term “AI” has become so broad that it’s ...
Business Insider

How OpenAI plans to make ChatGPT a 'supersmart' assistant by getting the bot to use your computer for you

OpenAI wants to build a next-level personal assistant. The company is developing a ChatGPT agent that can effectively take over a customer's device. The software is one of two AI agents the company is ...
Entrepreneur

What You Need to Know About ‘AI Agents’ and Why We Are One Step Closer to The Jetsons

People have wanted robot assistants ever since…The Jetsons? Now generative AI seems ready to deliver. And these assistants have a name: They’re called “AI agents.” Unlike a chatbot that can only ...
No Jitter

Agents and Bots: Each Helping Improve the Other?

So much of the conversation around Generative AI in the contact center pits agents against bots and other AI-driven features. But what if a bot turned out to be an agent's best friend, and vice versa?