Altiris last week introduced an upgraded version of its help desk software that’s designed to cut down on support calls by automating fixes and letting end users help themselves. Altiris last week ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. In an attempt to seed the market for its brand of software ...

Sydney-based software development team at service provider, Altiris - recently acquired by security vendor Symantec - has created an ITIL management database for the global market that aims to lower ...

The State Revenue Office (SRO) in Victoria has applied ITIL (IT Infrastructure Library) and claims it has reduced its IT costs 20 per cent. Sydney-based software development team at service provider, ...