Innovation accurately models and simulates the interaction dynamics of chat, email, IM, social media and other text-based customer communication Growing use of digital communications channels render ...
Aspect Software, a provider of consumer engagement, workforce optimization, and self-service omnichannel solutions, has integrated Aspect Workforce Management with Amazon Connect, bringing Amazon ...
WESTFORD, Mass.--(BUSINESS WIRE)--Today Aspect Software announced support of Microsoft Azure for its flagship Aspect Via™ Platform, a cloud solution for Contact Center Workforce Management. This ...
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