Quality assurance (QA) testing is the process that ensures a premium quality product for customers. QA is merely the strategy used to avoid any software product or service problems and to make sure ...

Stakeholders have identified the need for a new software application. Business analysts have studied business practices and workflows, defined requirements, and requested functionality. Development ...

Companies often think they have a sales or marketing problem or a need to add a new product feature when they have a user experience problem. The product, service or technology isn’t easy to use, ...

Creative Director of ArtVersion, a Chicago design consultancy. We craft ideal user experiences for the world’s most innovative companies. Language is a powerful tool. From UX writing to brand ...

The American Medical Association and MedStar Health National Center for Human Factors in Healthcare have put their new EHR usability framework to the test in an evaluation of 20 common vendor products ...