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How to choose the best call center software

Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...
CMS Wire

Call Centers: What You Can Do to Meet Customer Expectations

When it comes to customer service, one of the most powerful tools to help support both businesses and patrons is the call center. According to recent US statistics, 90% of customers respond with a ...