Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you need to know. Barbara is a tech writer specializing in AI and emerging ...

Looking for the best AI chatbots? Explore our expert recommendations and detailed reviews to help you choose the right AI assistant for your needs. At this point, artificial intelligence (AI) has ...

As artificial intelligence (AI) continues to evolve at a breakneck speed, custom chatbots are no longer reserved for big companies with a dedicated team of coders. AI chatbots are being used by ...

Elon Musk’s Department of Government Efficiency (DOGE) is pushing to rapidly develop “GSAi,” a custom generative AI chatbot for the US General Services Administration, according to two people familiar ...

You're probably familiar with chatbots because you've used them in some form within your business's digital presence, or you’ve at least interacted with one at some point in your own customer journey.

OpenAI, the company behind ChatGPT, announced in April 2024 that it was testing sponsored content integrations in its business-focused offerings. Other startups in the AI industry are also designing ...

ByteDance’s Doubao app has overtaken DeepSeek, proving that user-friendly design often matters more than having the most advanced AI model. Now, ByteDance has gotten its revenge. By August, Doubao ...

AI may be the tech industry’s latest buzzword, but there’s no denying that modern chatbots have become genuinely useful tools in our lives. Despite their usefulness, however, it’s admittedly hard to ...

Meta-owned chat app WhatsApp changed its business API policy this week to ban general-purpose chatbots from its platform. The move will likely affect WhatsApp-based assistants of companies like OpenAI ...