Client expectations have shifted significantly in today’s technology-driven world. Quick communication and greater transparency are now a priority for clients throughout the entire case life cycle.
The accounting profession is more complex than ever before. Small and medium-sized accounting firms face increasing competition, shifting client expectations and rapid technological innovation. While ...
Collaboration on Vanguard's tech team. Technical.ly is a free news resource thanks to financial supporters like Vanguard, a Technical.ly client, which sponsored this article. It was reviewed before ...
Between the pandemic, supply chain nightmares, parts shortages, war, economic issues, and cybersecurity threats, a business in any industry could wake up on any morning to inconceivable forces ...
In my opinion, it would be difficult to find a business leader who doesn’t at least give lip service to focus on the customer. In reality, their operational frameworks might be bursting with systems ...
CHICAGO--(BUSINESS WIRE)--With a strong presence in key US markets and boasting a team of over 3,000 members, Diverzify stands for innovation in commercial flooring. Strategic initiatives and ...
In my last article, I discussed why a dedicated Customer Success (CS) department is essential for B2B service organizations, especially those in technology and SaaS. We covered the strategic role of ...
HOUSTON--(BUSINESS WIRE)--Lightning Step, a leading provider of integrated CRM, EHR, and RCM solutions for behavioral health practices and facilities, has appointed Morganne Rudd as its new Vice ...
In this Instant Impact exclusive, HousingWire’s Diego Sanchez sat down with Erik Anderson, CEO of Moder, and Rock Primas, SVP of Sales and Client Success, during the MBA Annual Conference to explore ...
LONDON, April 21, 2023 (GLOBE NEWSWIRE) -- Gorilla Technology Group Inc. (“Gorilla”) (NASDAQ: GRRR), a global provider of AI-based edge video analytics, IoT technologies, and cybersecurity, today ...
Today’s business environment is tough — as such, customer success has become a crucial aspect of generating revenue. It’s no longer enough to simply acquire new customers; retaining and expanding ...
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