ACSI results are based on surveys conducted over a 12-month period ending in December 2025, with scores reported on a 0-to-100 scale.
3d
These 3 companies just earned the highest score in customer satisfaction: Can you guess the brands?
The American Customer Satisfaction Index’s (ACSI) annual Retail and Consumer Shipping Study for 2026 found that several ...
This article originally published at Grocery store with over 10 CT locations dethrones Publix in customer satisfaction study.
Amazon Prime Video is beating the competition in terms of customer satisfaction. But other streaming services aren't far behind, a new survey shows, and ad-supported Crackle notched the biggest gains.
With the IT spending slump showing no undisputed signs of recovery, solution providers have been wracking their brains trying to strengthen their relationships with existing clients. Why? According to ...
Customer satisfaction with U.S. federal government services jumped 2.9% to a score of 68.2 out of 100 this year, according to the American Customer Satisfaction Index Federal Government Report 2023.
The public hasn’t been this satisfied with federal government services since the pre-pandemic era, according to the 2023 American Customer Satisfaction Index Federal Government Report. The ACSI report ...
The smart TV market is absolutely flooding with brands and models in every size and resolution you can think of, but which ...
When customers see a real person's face and bio rather than a corporate logo, they perceive agents as friendlier and better ...
TROY, Mich.: 9 Oct. 2025 — Overall customer satisfaction with individual life insurance providers remains steady this year, but that apparent stability masks significant year-over-year swings in ...
While digital wallets continue to grow at an astonishing pace, the debit card is still king when it comes to overall utilization and customer satisfaction, according to J.D. Power data. This Banking ...
Salt River Project (SRP) has earned the highest ranking in residential customer satisfaction in the Western U.S. by J.D. Power. The J.D. Power 2025 Electric Utility Residential Customer Satisfaction ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results