Reviews of three project management plugins for Salesforce: Taskfeed, TaskRay and Mission Control. Complex customer engagements require thoughtful and on-point project management. Project management ...

DALLAS--(BUSINESS WIRE)--Ryan, a leading global tax services and software provider, has been awarded the 2021 International Service Excellence Award for Customer Service Project of the Year - Customer ...

Laithwaites Wine People has looked to the Cloud to improve its call centre operations, rolling out a public Cloud offering across its new 35 seat customer service centre in Sydney. The company, which ...

Forbes contributors publish independent expert analyses and insights. Rachel Wells is a writer who covers leadership, AI, and upskilling. Within the last five years, Google searches for "remote ...

A single business consists of two aspects of work – temporary projects and permanent operations. Both aspects contribute to the business' success in terms of developing products, offering services and ...