On the list of things I enjoy, anxiety would probably be near the bottom. Right next to root canals and letters from the IRS. Yet, I have learned that just like root canals and letters from the IRS, ...

How many times have you been told, “there is no point in talking to them about it because they won’t change?” You may have chosen to distance yourself from friendships when you felt disappointed or ...

Difficult conversations are an inevitable part of life. Whether it’s addressing a conflict with a friend, discussing sensitive topics with family, or providing critical feedback at work, these ...

The word “conflict” usually brings to mind raised voices or awkward tension—outcomes most people would rather avoid. But learning how to handle conflict (thoughtfully, that is) might be one of the ...

These individuals can turn any difficult conversation into a productive one. Most unlucky people have found themselves thrust into difficult conversations at some point in their lives. Whether it's a ...

Today’s very best leaders stand out in great part because they have developed and honed the ability to skillfully handle difficult conversations. It’s this ability to talk with employees about ...