Sinch reports financial services will shift to real-time conversations by 2026, focusing on AI, personalized communication, ...

Fast, easy, personalized and engaging experiences and engagements are essential in financial services today. Your competition isn’t just other banks—it’s the experienced leaders in other industries.

Regulations, outdated systems and security concerns make financial change feel more like chess than a sprint. But in customer engagement, standing still means falling behind. Enter RCS (rich ...

Swift, the global financial messaging network has announced a transformative step to integrate a blockchain-based shared ledger into its infrastructure. According to a press release, Swift announced ...

Your clients value transparent communication. So in addition to phone calls and emails, you may rely on text messages to stay connected. While test messages are a quick and convenient way to check in ...

ISO 20022 applies to financial messaging, not tokens. The relevant question is whether the infrastructure around a blockchain supports ISO 20022-compatible data and workflows. Supporting ISO 20022 ...

ACI Worldwide (NASDAQ:ACIW), an enabler of global payments technology, announced that it has acquired Payment Components, a provider of AI-powered financial messaging and Open Banking solutions. ACI ...