Kelley Kage (pictured) does not frame Employers’ technology strategy as a race to deploy the latest tools. Instead, the ...

From that perspective, AI and blockchain were treated less as experimental add-ons and more as practical operating tools.

For insurance leaders, the question has moved on from "Will AI handle calls?" to now figuring out how to deploy it without breaking trust.

InsuranceNewsNet sat down with three top providers of insurance AI solutions to understand where AI developments are headed in the industry.

Carriers adopt AI systems to achieve market advantage by improving efficiency, decision-making, customer satisfaction, ISG Provider Lens® report says The 2025 ISG Provider Lens® global Insurance ...

A ChapGPT logo is seen on a smartphone in 2023. ALLAHASSEE — As Florida lawmakers dig into issues involving artificial intelligence, state Insurance Commissioner Michael Yaworsky wants to make sure ...

AI often produces incorrect or out-of-context insurance information, or insurance information from different geographies, ...