Sales and marketing teams in financial services have traditionally worked in their group silos focusing on separate issues. These kinds of activities would tend to reflect a focus on tactics rather ...

Telaid, a technology integrator, has rolled out its integrated security strategies aimed at helping retailers reduce theft while maintaining a positive customer experience. As retail crime continues ...

At the Becker’s Hospital Review 5th Annual Meeting, Kathy Rhoad, MA, marketing director of The Regional Medical Center of Orangeburg (S.C.) and Calhoun Counties and Rochell Pierce, MS, vice president ...

A one-company approach, characterized by an integrated strategy, aligned organizational structures, and common firm-wide practices, is essential to ensure a consistent client experience, especially ...

If your agents aren’t equipped with the right AI tools, there’s a strong chance they’re using tools they found on their own. Shadow AI—the use of unauthorized AI tools at work—has surged 250% in some ...

B2B marketers today face multiple challenges, with two prominent issues taking the lead: (1) doing more with less and (2) achieving expanding pipeline targets. Fully 50% of B2B marketers in North ...

Despite its central importance to the success of every business, customer experience is rarely implemented as effectively as it could be by leadership teams. This happens because customer experience ...

This episode features Dr. Jerilyn Morrissey, Chief Medical Officer at CorroHealth, as she shares insights on closing revenue assurance gaps, the critical role of clinical documentation, and how AI and ...