Meta is expanding its paid verification service for businesses, adding three new tiers to the program that offers extra perks to companies willing to pay a monthly subscription. The company began ...

A fashion influencer’s struggles to unblock her Instagram account highlight a long-standing problem with Meta’s lackluster customer service. Users and regulators say the company must step up. Her ...

Meta has launched its new AI-powered support system, which features an all-in-one hub to address user concerns and issues, complete with an AI support assistant for Facebook and Instagram. Meta ...

Meta is launching a new centralized support hub for Facebook and Instagram users, the company announced on Thursday, adding that its prior support options haven’t “always met expectations.” Within the ...