CAMPBELL, Calif.--(BUSINESS WIRE)--8x8, Inc. (NASDAQ: EGHT), a leading integrated cloud contact center and unified communications platform provider, today announced new Proactive Outreach features for ...
The combination of NICE’s industry-leading platform CXone, with LiveVox’s widely adopted proactive outreach portfolio creates a unique way for organizations to deploy conversational AI across all ...
The San Bernardino County Sheriff’s Homeless Outreach Proactive Enforcement Team (H.O.P.E.) recently connected with a portion of Victorville’s homeless population. The San Bernardino County ...
Using Proactive Outreach with Automated Coronavirus Screening to Minimize Community Risk of Exposure
CipherHealth’s Chief Nursing Officer Lisa Romano says proactive patient outreach with screening and direction on where to seek care if necessary, is one of the most powerful tools a hospital can adopt ...
Invest in proactive CX for increased revenues, better customer retention, and greater lifetime value. The new Aberdeen report, “Proactive Outreach: Generate Customer Loyalty & Boost Your Finances,” ...
Remember the days when a text message ping generated momentary excitement about which friend or family member had something important or funny to say? It was sort of like receiving a card or letter in ...
TROY, Mich.--(BUSINESS WIRE)--A combination of improved business outlooks, stabilizing rates and improved communications have helped business customer satisfaction with electric utilities ...
Laxmi Patel explains how providers can meet potential new Medicaid documentation requirements without harming patient access. As Medicaid documentation requirements are expected to tighten under the ...
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