At an Huntsman Cancer Institute Clinic, providers are often delayed in how soon they see a patient during a new visit appointment. Typical delays (wait time) from check-in to provider page was 20 ...

For more than 20 years — and after working with more than 10,000 participants who attended my Kaizen workshops — I’ve refined a simple yet powerful tool that makes problem-solving useful for everyone.

Benito Piuzzi is the COO of Lakeview Loan Servicing and former McKinsey consultant where he specialized in large-scale transformations. Problem-solving is a core competency needed in any business to ...

In any workplace, problems arise every day that need to be solved. In a manufacturing environment, solving problems can be challenging due to the large number of interrelated systems that exist in the ...

Rob De La Espriella is the creator of BlueDragon, a problem-solving system used by the US national laboratories and nuclear facilities. United States businesses are silently hemorrhaging trillions of ...