I’m honored to have been invited to join the Women Back to Work forum in their Power Hour session recently, where I had the opportunity to speak about strategic career transitions into the technical ...

Team of customer experience (CX) experts works in lockstep with businesses to define key performance indicators and to better understand the processes and pain points around their CX strategies ...

Business owners are natural adventurers. Think Indiana Jones, with the whip and fedora, setting off on a daring quest for treasure or profits, in this case. In the early days, a business often runs on ...