If your organization sends out surveys, used to send out surveys or plans to send out surveys, then you should read this article. Some customers refuse to fill out customer satisfaction surveys. Their ...

Harvard College’s Dean of Students Office is looking for new ways to convince students to fill out its residential life and freshman experience surveys — adding “I Surveyed!” stickers to a list of ...

This may sound strange coming from someone who gets paid to offer an opinion in print once a week, but I’m getting tired of being asked to take surveys from organizations asking “How are we doing?” ...