Now that Christmas presents are unwrapped, many Americans are looking to return those gifts. And in some cases, those returns might cost you. According to a National Retail Federation survey, 72% of ...

At a time when retailers are losing billions to returns, Costco has been getting increasingly strict about them.

Disney Petit is the Founder and CEO at LiquiDonate, a donation software changing the returns and excess inventory space for retailers. When I talk to retail leaders, usually one of the first things ...

Returns are devastating retailers. In 2024, it was estimated that returns amounted to over $685 billion in lost revenue in the U.S. alone. That’s not just a logistics problem; it’s a significant ...

Returns of items are a fact of life for retailers but also a difficult balance to maintain as they try to keep customers happy while not losing money. For consumers, lenient return policies play a big ...

The holiday season will soon come to a close, but the busiest time of the year for product returns is just beginning. The National Retail Federation estimates 17% of holiday purchases will be sent ...

April may be the cruelest month in the minds of poets, but January is the cruelest month for retailers. January, also known as Returnuary in retail circles, can be a month when merchants see their ...