But managing a complex supply chain requires keeping up with the modern standards of reverse-logistics maturity. Only when manufacturers map out business needs effectively and make the right hardware ...

Reverse logistics is nothing new to manufacturers and retailers. For decades, businesses have managed the flow of returned goods and materials, but this process has often been overlooked in favor of ...

Managing product returns has always been a headache for retailers. The e-commerce boom only increased that pain and pressure. Call it buyer’s remorse, but when customers can’t see, touch and try on ...