A critical AI security vulnerability, dubbed “BodySnatcher,” highlights how the growing power of AI agents within workflow ...

At its Knowledge 2025 event last week, ServiceNow unveiled a new AI-powered CRM platform and an increased focus on the CRM market that challenges traditional approaches and established leaders.

New Workflow Data Network unites data platforms, applications, and open-source tools to drive AI-powered insights on the ServiceNow AI Platform As AI adoption accelerates, enterprises face a critical ...

LAS VEGAS – May 6, 2025 – Knowledge 2025 – Today, ServiceNow (NYSE: NOW) opened its blockbuster annual customer and partner event, Knowledge 2025, by unveiling the new ServiceNow AI Platform to put ...

AI-powered autonomy shifts IT from support to strategy – fueling business growth and transformation New Operational Technology (OT) and Digital Employee Experience (DEX) capabilities deliver ...

ServiceNow's journey from IT service management tool to enterprise platform company has been one of the more consistent narratives in enterprise software over the past decade. While competitors have ...

ServiceNow Inc. today introduced a new customer relationship management platform and two tools that will make it easier for customers to use artificial intelligence agents. The software maker detailed ...

ServiceNow at its Knowledge 2025 customer and partner conference in Las Vegas introduced the AI Control Tower, a centralized command center to govern, manage, secure, and realize value from any ...

Latest breakthrough on the ServiceNow Platform acts as the AI agent control tower, one central location to analyze, manage, and govern AI agents across every corner of a business Powerful new AI Agent ...

Forbes contributors publish independent expert analyses and insights. I write about disruptive companies, technologies and usage models. In case you’ve somehow missed the splashy TV ads starring Idris ...

“We said, ‘OK, what can we do to help our customers and partner with them on their journey to getting their data estate AI-ready?’” says Gaurav Rewari, senior vice president and general manager for ...