Raytion’s industry-leading information retrieval technology will enable unified real-time access to business-critical data across multiple enterprise sources for a more powerful, efficient, and ...

ServiceNow is applying its digital workflow and IT process management technology and expertise to the manufacturing sector, following its earlier expansion into banking and telecommunications.

LAS VEGAS--(BUSINESS WIRE)--Knowledge 2023 — ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, today announced significant expansions to the Now ...

ServiceNow today at its Knowledge 2024 customer and partner event in Las Vegas announced a partnership with Genesys, integrating the Genesys Cloud platform with ServiceNow Customer Service Management ...

AC3’s acquisition of service provider JDS Australia in 2025 contributed more than a boost of service functionality to its ...

Management systems for DevOps have grown in popularity over the years, as many organizations have brought software developers, IT and DevOps under a single roof. Software platforms like Jira Service ...

At its Knowledge 2025 event last week, ServiceNow unveiled a new AI-powered CRM platform and an increased focus on the CRM market that challenges traditional approaches and established leaders.

Change is difficult, and the reluctance to change, often on the part of end-user employees, has been at the heart of countless failures of new technology deployments within businesses. Such failures ...