Workplanning usually involves a confluence of top-down and bottom-up approaches in many organizations. Some broad annual guidance is given by the CEO, with Finance providing a budget forecast based on ...

Global insurer Allianz is moving beyond case-centric towards object-centric process mining to help it really understand the customer journey. Allianz is one of the world’s leading insurance companies ...

In the face of global uncertainty, how are top executives and board members delivering genuine insights for their organizations? The answer is systems thinking: arguably the most crucial skill in ...