Phyllis Blumberg, in Assessing and Improving Your Teaching: Strategies and Rubrics for Faculty Growth and Student Learning (2013), identifies two primary goals of assessing teaching effectiveness. The ...

How can university processes be more efficient and sustainable? Here’s how one continuous improvement team took a viral approach to efficiency through lean thinking, lean leadership and lean toolkits ...

Knowledge and experience in quality and continuous improvement are highly valued by today's employers. The principles are being applied in engineering, healthcare, business, service, nonprofits, and ...

I was educated and trained that continuous improvement is a philosophy centered in service -- so much so, that if a process failed, you (as leadership) were to apologize to the employee and solicit ...