Two-Day Event Features Global 2000 Customer Success Stories, Product Innovations, and Hands-On Workshops on Delivering Trusted AI at Scale ...

CHICAGO, Oct. 14, 2025 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), a leading provider of AI CX automation powered by Trusted Knowledge™, today announced the general availability of eGain Composer, its ...

VANCOUVER, British Columbia--(BUSINESS WIRE)--TELUS International (NYSE and TSX: TIXT), a leading digital customer experience (CX) innovator has partnered with eGain Corporation (NASDAQ: EGAN), the ...

This year may see knowledge management more directly intersect with law firms’ growing adoption of artificial intelligence, with experts predicting that KM will not only become a more vital function ...

eGain's survey reveals 61% of executives cite inconsistent AI responses as a barrier to adoption, emphasizing the need for trusted knowledge. eGain, a leader in AI knowledge platforms, has released ...

CHICAGO, Oct. 14, 2025 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), a leading provider of AI CX automation powered by Trusted Knowledge™, highlighted the transformation of traditional ...

CHICAGO -- Using trusted knowledge is the key to companies driving success with artificial intelligence, Ashu Roy, eGain chairman and CEO, told the audience during his opening keynote at the company's ...

Customer service proves to be a perfect area to demonstrate the value of newer AI technologies. As expectations from customers ratchet up, customer service is a flashpoint for designing interfaces ...

According to the Ark Invest Big Ideas 2025 report, agents will increase enterprise productivity via software. Companies that deploy agents should be able to increase unit volume with the same ...

Survey finds that knowledge exodus due to baby boomer retirement is a C-level concern that most organizations are unprepared to address More than 11,000 Americans turn 65 every day, with over half of ...

eGain, a leading provider of AI CX automation powered by Trusted Knowledge, is offering the general availability of eGain Composer, its new modular AI knowledge platform. Based on a composable ...