Forbes contributors publish independent expert analyses and insights. I cover emerging technologies with a focus on infrastructure and AI Generative AI and large language models are rapidly ...

Chatbots share limited information, reinforce ideologies, and, as a result, can lead to more polarized thinking when it comes to controversial issues, according to new research. The study challenges ...

Chatbots like ChatGPT are powerful because of their simplicity: Ask just about anything and you’ll get an answer. But the answer you get depends on a lot more than what you type. Behind the scenes, ...

For many adults over 50, artificial intelligence isn’t a futuristic concept anymore but a tool used in daily routines, whether to find health information, make social connections or to find ways to ...

Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you need to know. Barbara is a tech writer specializing in AI and emerging ...

A chatbot is an artificial intelligence tool designed to simulate real-time conversations with users. It operates around the clock, doesn't require breaks and can manage a high volume of requests ...

AI chatbots like ChatGPT, Gemini and Grok are increasingly woven into the fabric of everyday life. Interestingly, recent research shows that the most popular use for them today is therapy, and people ...

Artificial intelligence (AI) chatbots have frequently shown signs of an 'empathy gap' that puts young users at risk of distress or harm, raising the urgent need for 'child-safe AI', according to a new ...

But some of those data owners, also known as content creators or IP holders, are now fighting back. They are doing this by using tools known as “tarpits.” Their aim? To poison the chatbot’s underlying ...