According to a new report by HFS Research in partnership with NewRocket, implementation partners that understand how to modernize organizations' delivery approaches to align with ServiceNow's ...

ServiceNow is building a data foundation to support the use of artificial intelligence (AI) agents, solving what one of its executives deemed as “data hell”, the single biggest roadblock to successful ...

ServiceNow today introduced Workflow Data Fabric, an enhanced integrated data layer that unifies business and technology data across the enterprise, powering all workflows and AI agents with real-time ...

ServiceNow’s $1 billion deal for Veza aims to unify identity governance with workflow automation to control AI agents — a ...

ServiceNow, which provides a software-as-a-service (SaaS) platform for managing security operations, has extended integrations to include multiple software offerings from Microsoft. IT organizations ...

As enterprises adopt agentic AI, the consulting and delivery playbook is being rewritten. The report, based on interviews with executives leading ServiceNow transformations, warns that providers that ...