Product returns are unavoidable in e-commerce. But how you handle them is what separates a one-time buyer from a lifelong customer. Today, a convenient return policy isn’t a perk; it’s the price of ...

No matter the size of a business, having a solid returns management strategy is crucial for maintaining customer satisfaction and operational efficiency. Effective returns management helps businesses ...

Christmas gifting gone wrong? Here’s what to know about Amazon returns and exchanges and how to return an item that was gifted to you, if needed.