Oracle on Tuesday is announcing three new products within its Customer Experience (CX) Cloud Suite: An analytics application called Infinity; a powerful, easy-to-use segmentation tool for marketers ...

SAN FRANCISCO — On day two of Oracle’s OpenWorld conference, in a general session titled “Exceed Skyrocketing Customer Expectations with Oracle CX,” speakers detailed the vision and promise of ...

Oracle has updated its Unity Customer Data Platform (CDP) with new features to help enterprises improve customer experience and engagement, and optimize marketing spend. The latest updates made to ...

NASHVILLE, Tenn., June 27, 2022 /PRNewswire/ -- Oracle Utilities Edge -- Oracle today announced Oracle Utilities Agent Service, a new cloud application specifically for utility customer service teams.

Oracle on Tuesday announced improvements to its suite of cloud applications, including the Oracle ERP Cloud, HCM Cloud, SCM Cloud and CX Cloud. With these updates, Oracle's customers will see more ...

Oracle today launched several updates to the Oracle Customer Experience (CX) Cloud at its Oracle OpenWorld user conference in San Francisco. The latest updates include digital assistants for sales, ...

Oracle CX, a customer experience cloud, has announced new innovations for its CDP platform Oracle Unity. The new features aim to improve the platform’s ability to unify customer data and enable quick ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More This week marks the 21st Oracle OpenWorld conference in San Francisco, ...

New AI-powered capabilities in Oracle Fusion Cloud Service and Oracle Fusion Cloud Field Service promise to automate around-the-clock customer care. Aiming to deliver end-to-end service automation, ...