Quality assurance and quality control ensure that your products or services meet your customers' expectations. A quality assurance team conducts activities that validate quality requirements. This ...

If you like working independently and knowing exactly what needs to be done and how to do it, this may be the career for you. You must have a strong sense of ethics and be able to stand your ground ...

Quality. We all have a few ideas that come to mind when we look for quality. More than likely, you’re envisioning your favorite brand of jeans, one restaurant where the food always tastes just right, ...

If your business is starting to grow quickly, you’ve likely discovered it needs a sturdier foundation to better scale your customer support/service team. A robust foundation is what enables support ...

This publication explains the concepts of quality assurance and quality control. It provides examples, illustrated by good practices, of their implementation within the processes of the management ...

Small businesses may be involved in projects that result in the delivery of products to clients and other members of the organization. The quality of the project is important to delivering good ...

As a finance and business professional for 30-plus years, I have seen my share of companies that deliver great quality and, unfortunately, many that don’t. No entrepreneur starts out with a desire to ...

Will Kenton is an expert on the economy and investing laws and regulations. He previously held senior editorial roles at Investopedia and Kapitall Wire and holds a MA in Economics from The New School ...