Tension: We pride ourselves on rational consumer choices while loyalty programs exploit our psychological aversion to waste.

Many loyalty programs collect detailed purchase histories and preferences, and increasingly use algorithms to offer targeted ...

The battle for loyalty is heating up, as major chains roll out new partnerships and membership perks. Meanwhile, smaller ...

Luxury hospitality in 2026 is shifting from abundance to restraint, focusing on privacy, intention, and 'quiet luxury.' ...

With enforcement now reaching familiar retail brands, privacy is no longer an issue retail executives can treat as background ...

As a new year is just around the corner, investors might be making resolutions about their portfolio and overall financial health. While no one can predict with certainty what the market will or won't ...

Capital flows to brands that win across direct-to-consumer, retail, and digital platforms—and understand that sustainable ...

Discover how behavioral modeling helps predict consumer actions using spending data, enabling businesses to refine targeting and enhance risk assessment.

Technology will continue to evolve, but trust is what will shape markets, guide regulation, attract investment and determine ...

The internet is awash in AI-generated trip planning, and inaccurate details can create a mess for both consumers and brands.

The launch of Kroger’s Verified Savings Program also comes after Sargent said during the earnings call last month that the ...

Kroger remains the second largest grocer in the U.S. and is on track to grow profits off the back of strong digital and private label sales ...