RICHMOND, Va. — Richmond Mayor Danny Avula is promising improvements to the city's utility billing system after more than a dozen residents contacted CBS 6 about errors, long hold times, and ...

Scott Engstrom is chief commercial officer at GridX, where he works with utilities on rate design, modeling and complex billing implementation. Imagine if a utility could design a new dynamic rate on ...

For people who spend most of the workday away from home, shifting electricity use to a different rate schedule may meaningfully reduce summer costs. In North Texas, one resident said that pairing a ...

Anthropic said today that during internal security testing, one of its Claude models built a malicious Python package and uploaded it to PyPI, where it ran on 15 real systems before the registry's ...

As margins tighten across the industry, revenue cycle leaders are finding that one of the most reliable levers for financial performance sits closest to the patient: the billing experience itself.

Project Perception uses a series of AI agents to reason across a company’s data, tools, and workflows to detect potential security holes and patch them before they’re exploited. Microsoft is powering ...

Segal Survey Projects Health Plan Cost Trend to Reach 15-Year Historic Highs Driven by GLP-1s, Inflation, AI, and Surprise Billing Arbitration Segal, a leading benefits and HR consulting firm, today ...

For the first time, officials have acknowledged problems with the No Surprises Act, which has led to huge payments. By Sarah Kliff Margot Sanger-Katz and Alicia Parlapiano The authors are covering the ...

AWS has updated AWS Data Exports, its service for generating and managing cost and usage Reports (CURs), to include standardized Amazon Bedrock product metadata, making it easier for enterprise ...

An error with the cloud computing giant’s billing operation caused some customers’ monthly bills to rise from a few cents to billions of dollars. A glitch with ...

This voice experience is generated by AI. Learn more. This voice experience is generated by AI. Learn more. Organizations are becoming more cautious over token spend as Gartner predicts AI coding ...

Donna Harrington thought she had done everything right — until she received a water bill for $5,776.23. The retired Dallas city employee said she paid her May water bill early enough to avoid any ...