Read here for some potential issues and the troubleshooting steps you can try to fix any issues you may be experiencing with your myCadillac mobile app.

Dec 28, 2023 · As a new owner of a 2024 Lyriq, I'm a bit miffed that the MyCadillac app does not show remaining charge level. It also doesn't show the state of charge during charging where they could go …

Jun 15, 2025 · You’re trying to remote start your car on a cold morning or check your fuel level, but the app just won’t cooperate. Whether it’s crashing, refusing to connect to your vehicle, or failing to …

Restart the app and vehicle systems, and check for any available vehicle software updates via the infotainment system. If unresolved, contact dealership for telematics module diagnostics or reset.

Our team understands how important the Vehicle Status feature is within your mobile app. When you have a moment, please Power Cycle to assist with updating your Vehicle Status insight.

So, let’s dive into some of the most typical reasons why your Cadillac app might not be working as expected, and what you can do to get things back on track quickly and efficiently.

Jan 23, 2024 · That isn't a problem (and allows charging to start at a specific time - a mode the car lacks), but that is why you have the red led and error message when you plug-in outside of that time. …

Jan 8, 2024 · The myCadillac app is no longer showing charge status or controls to set charge level. Called EV Concierge and they said it’s a known bug with no ETA for a fix.

Oct 21, 2024 · Has anybody else had problems getting the My Chevy app to show the state of charge? Mine worked until a couple of years ago whe the app uderwent a major update.

View current charge level as a percentage and range value (kilometres), and if the vehicle is plugged in/unplugged/actively charging. If it is plugged in and scheduled to charge, the estimated completion …