Learn the differences between quality assurance and quality control. Explore definitions, examples, and how QA and QC ensure quality.

Quality management systems (QMS) play an important role in the continuing improvement of organizations. Learn the history and benefits of QMS at ASQ.org.

Quality professionals need a handy reference of quality terms, acronyms, key people, and definitions. Browse the updated ASQ Quality Glossary here.

Start your quality journey by mastering the 7 Basic Tools of Quality at the world’s largest society for quality, ASQ.org.

Jul 20, 2025 · At its core, service quality is the customer’s perceived difference between the benefits they expect and the benefits they actually receive. Unlike products, services are intangible: you can’t …

ASQ keeps you up to date on all quality management standards including upcoming ISO revisions and what’s new in quality standards. Click here to learn more.

The approach is designed to help build a quality work environment—physically and mentally. 5S achieves “a place for everything and everything in its place.”

Nov 1, 2024 · Earn your Certified Quality Technician (CQT) certification and advance in quality control. Learn more about CQT certification benefits and exams at ASQ.org.

Earn your CQE certification and master quality engineering principles. Join ASQ and save on Certified Quality Engineer certification exams today.

Quality planning documents are used by organizations to ensure that quality standards, practices, specifications, and requirements are maintained for both products and services. Learn more about …