Reports and Data on Disability-Related Air Travel Complaints
Aug 16, 2024 · The information provided below covers disability-related complaints that U.S. and foreign passenger air carriers operating to, from, and within the U.S. received during each respective …
DOT Reports Dramatic Increase in Disability Air Travel Complaints …
Oct 31, 2023 · Data from January and February 2023 showed a continued rise in disability-related complaints, with the Department receiving a total of 356 — an increase of nearly 57% from the 227 …
US DOT reports record air travel complaints in 2023 - AeroTime
Jul 8, 2024 · The US Department of Transportation (DOT) released data on consumer submissions regarding air travel for the entire calendar year 2023. The volume of submissions, including …
Air Travel Consumer Report: August 2023 Numbers
Oct 24, 2023 · WASHINGTON – The U.S. Department of Transportation (DOT) today released its Air Travel Consumer Report (ATCR) on airline operational data compiled for the month of August 2023 …
Which airlines receive the most disability-related complaints?
Oct 2, 2023 · Disability complaints against US airlines have tripled since 2020. Horizon, Endeavor, and Frontier reported the sharpest increases between 2021 and 2022.
Air Travel Consumer Reports for 2023 - Department of Transportation
Jan 5, 2024 · The report is designed to assist consumers with information on the quality of services provided by the airlines. This page was last updated on January 5, 2024, and the most recent data is …
Trips Not Taken, Money Not Made: Inaccessible Air Travel Hurts …
Apr 3, 2024 · To get a glimpse of how challenging air travel can be for people with disabilities due to virtually all airlines’ failure to create and maintain accessible practices, the author conducted a …
Ranking: Airlines Most Likely to Damage Wheelchairs
Mar 21, 2025 · Based on full-year data for 2024, here is a ranking of airlines based on the frequency of mishandled (lost, damaged or delayed) wheelchairs and scooters (the 2023 rates are included in …
Air Travel Consumer Report: December 2023, Full Year 2023 Numbers
Mar 1, 2024 · WASHINGTON – The U.S. Department of Transportation (DOT) today released its Air Travel Consumer Report (ATCR) on airline operational data compiled for the month of December …
In settlement with DOT, American Airlines reiterates commitment to ...
Oct 23, 2024 · In 2023, when American received more than 8 million requests from customers for wheelchair assistance, less than 0.1 percent (or less than 1 in every 1,000) of these customers …