All
Search
Images
Videos
Shorts
Maps
News
More
Shopping
Flights
Travel
Notebook
Report an inappropriate content
Please select one of the options below.
Not Relevant
Offensive
Adult
Child Sexual Abuse
Length
All
Short (less than 5 minutes)
Medium (5-20 minutes)
Long (more than 20 minutes)
Date
All
Past 24 hours
Past week
Past month
Past year
Resolution
All
Lower than 360p
360p or higher
480p or higher
720p or higher
1080p or higher
Source
All
Dailymotion
Vimeo
Metacafe
Hulu
VEVO
Myspace
MTV
CBS
Fox
CNN
MSN
Price
All
Free
Paid
Clear filters
SafeSearch:
Moderate
Strict
Moderate (default)
Off
Filter
4:39
Challenges in Communicating With Customers Over the Phone
3.4K views
Jan 22, 2018
Study.com
Tara Schofield
15:07
How to Deal with Difficult People
5.7M views
Oct 18, 2018
TED
Jay Johnson
Small Talk (Lesson 12): Dealing with difficult situations
313 views
Apr 27, 2021
YouTube
Neil Cowie
Avoiding Awkward Phone Conversations: How to Respond t
…
19.6K views
May 19, 2023
TikTok
lucivspade4
How to Handle Angry Customers: 13 Tips and Templates - CloudTalk
Aug 31, 2022
cloudtalk.io
iPhone User Call Dilemma - Stress, Anxiety, and Unexpected Calls
151.6K views
Feb 21, 2024
TikTok
thatosuperstar
2:17
Difficult Conversations
25.4K views
Feb 2, 2021
YouTube
THNK School of Leadership
9:15
Understanding Agitation: De-escalation
600K views
Jul 6, 2015
YouTube
DBSAlliance
2:01
Conflict Resolution: Phone Skills Training
157.4K views
Aug 17, 2015
YouTube
Canity
11:32
4 Step Difficult Conversations Process
117.2K views
Nov 7, 2014
YouTube
Pivotal Leadership with Myron Radio
4:22
Calming & De-escalation Strategies
467.1K views
May 15, 2020
YouTube
Dartmouth Trauma Interventions Research Center
2:10
Dealing With Unhappy Customers
109.6K views
Feb 6, 2017
YouTube
MindToolsVideos
2:47
Agitated Patient Scenario - Simulation Center | NCH Healthcar
…
357.2K views
Feb 22, 2021
YouTube
Naples Comprehensive Health - NCH
3:03
Hold Please – Medical Office Phone Skills
43.8K views
Nov 26, 2014
YouTube
Wink Productions
5:46
Mishandled Call Docu - Part 1: Call Center in the Philippines
1.5M views
May 6, 2014
YouTube
Magellan BPO
12:02
14 Effective Conflict Resolution Techniques
597.8K views
Oct 30, 2019
YouTube
BRAINY DOSE
4:20
Dealing With Difficult Customers
128.9K views
May 22, 2012
YouTube
Riderdecker77
4:53
How Would You Deal With A Difficult Customer? (INTERVIEW QUESTIO
…
218.9K views
Dec 16, 2020
YouTube
CareerVidz
3:27
Customer Connections: Handling Angry Callers
38.5K views
Feb 4, 2020
YouTube
Express Employment International
2:19
Top 5 - Difficult Conversation Mistakes
97.8K views
Sep 1, 2015
YouTube
VinciWorks
3:28
6 BEST WAYS To Handle Angry Customers
127.8K views
Jul 8, 2021
YouTube
Shep Hyken: Customer Service & CX Expert
1:51
How to Deal with Difficult Customers
4.5K views
Oct 3, 2018
YouTube
Odyssey Training
4:23
Dealing with Difficult People
288.7K views
Nov 12, 2017
YouTube
Psych2Go
11:25
6 MOST Difficult Interview Questions And How To Answer Th
…
763K views
Nov 5, 2019
YouTube
Professor Heather Austin
13:53
How To Deal With Irate Customers (With Mock Call Sample)
134.2K views
Jul 13, 2018
YouTube
Rea Ninja
3:49
Conflict Resolution Demonstrated by "Friends"
147.9K views
Feb 26, 2018
YouTube
Deana Harper
6:02
MOCK CALL PRACTICE: Difficult Customer Situation | Interactive S
…
271.8K views
Aug 15, 2018
YouTube
Rea Ninja
2:44
8 Customer Serivce Skills Every Employee Should Know
195.4K views
Jan 16, 2020
YouTube
A Better Answer
2:39
Effective Telephone Tips from Successfully Speaking
233.8K views
Jan 27, 2014
YouTube
speaksuccessfully
2:45
Dealing with Difficult Customers: Recognising Customer Disappoint
…
179.2K views
Aug 22, 2016
YouTube
Canity
See more videos
More like this
Feedback